Privacy & Policy

At Dog Haven, we understand the importance of protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or use our services. By accessing our website or using our services, you consent to the terms outlined in this policy. Information We Collect: We may collect personal information from you when you make a booking, contact us, or interact with our website. This may include your name, contact details, dog-related information, and any other information you voluntarily provide to us. How We Use Your Information: We use the information we collect to process your bookings, communicate with you about our services, improve our website and services, personalize your experience, and ensure the safety and well-being of your dogs. We may also use your information to send you relevant updates, promotions, and newsletters if you have opted to receive them.

1. Information Sharing: We respect your privacy and do not rent, sell, or otherwise make available to other parties your personal information for their marketing needs. However, we might disclose your information to dependable service companies who help us run our company and offer our services, like payment processors, customer support organisations, and IT service companies. These service providers have contractual obligations to only use your information in accordance with applicable privacy laws and for the purposes we have described.

2. Comprehensive Insurance Coverage: At Dog Haven, we prioritize the safety and well-being of every dog in our care. To provide you with peace of mind, we have comprehensive insurance coverage that protects your furry friend during their stay at our day care center.

3. Data Retention: We only keep your personal information for as long as it takes to accomplish the goals listed in this privacy statement and to abide by legal requirements. We will securely erase or anonymize your information once it is no longer needed.

4. Data Security: To prevent unauthorised access, disclosure, alteration, or destruction of your personal information, we take reasonable security precautions. To guarantee the protection of your information, we analyse and improve our security procedures on a regular basis. Please be aware, though, that no data transfer or storage technology can provide 100 percent security.

5. Links to Third-Party Websites or Services: Dog Haven does not operate or control any of the websites or services that may be accessed through links on our website. The privacy policies or content of these third parties are not our responsibility. Before submitting any personal information to any websites, we advise you to evaluate their privacy policies.

6. Children's Privacy: Children under the age of 13 are not permitted to use our services. Children under the age of 13 are not knowingly subject to our collection of their personal information. Please get in touch with us if you think we might have unintentionally gathered personal data about a kid under 13; we'll take immediate action to remove it.

7. Updates to this Privacy Policy: We may make periodic updates to this Privacy Policy to reflect modifications to our procedures or changes to applicable laws. The policy will be updated and the date of the most recent version will be posted on our website. For up-to-date information on how we manage your information, we encourage you to frequently review our policy.